Based on feedback from providers and our learning over the past year, we have updated our guidance for providers of regulated care settings and the public. The update expands on some of the existing sections where providers have told us they would like more detailed or additional information, clarified some points that had caused confusion, and includes more information about how to give feedback, raise concerns and on our overall approach to inspections.
We have also published new, formal guidance on our approach to scrutiny and improvement. Whilst this would normally be an internal guidance document, we are also making it available externally to support transparency. Much of the information in this guidance is focussed on collating and formalising our existing practices and values. This is also to reflect learning from the Ruth Perry: Prevention of future deaths report (Regulation 28), especially regarding management of staff anxiety and distress during inspections.
The above information is from a Care Inspectorate Newsletter Provider update for children and young people services from the Care Inspectorate Tue 23/07/2024