We have designed new posters for services to display in their settings beside their registration certificate.
When people complain anonymously, it is much harder for us to investigate to help improve things as we can’t verify information. We want to encourage people that they can complain to us confidentially and that their personal details are safe. We have two posters available to download, one for early learning and childcare/children and young people’s services and another for adult and older people’s services. You can download the poster that is most suitable for your service from the links below.
These are also available to download on The Hub.
The above information is from Provider update for adult and older people services from the Care Inspectorate Newsletter Thu 26/09/2024
Find out more about our work at: www.careinspectorate.com